Windsor Suite Hotel Editor’s Review & Visit

Written by admin on January 8th, 2014. Posted in Where to Stay in Phuket

Editor’s Review

There are two features of the Windsor Suite Hotel that are difficult to find in other hotels. The first is that the hotel offers peace and quiet, while still providing all the necessary conveniences. The hotel is situated in a quiet location, though in walking distance of BTS sky-train and MRT underground stations and the shopping and nightlife venues of Sukhumvit Road. The second is the large resort-style swimming pool, the likes of which are very hard to find in a central district such as Sukhumvit.


The accommodation of the Suite Wing comes in the form of suites, and is the subject of much admiration from guests due to the spacious rooms, comprehensive in-room amenities, and clean and beautifully-decorated marble bathrooms. Guests suggest that it is both suitable and good value for families or businesspeople.

The accommodation of the Garden Wing may not receive such a strong response from guests with high expectations of in-room decor. However, guests are generally quite satisfied in terms of room rates, size and cleanliness, especially those on a fixed budget.

Services and breakfast

Moving on to the buffet breakfast, guests are by and large pleased with the tasty cuisine and extensive choice. Most of the guests are also impressed, commenting that the hotel staff offers an attentive and friendly service.


In addition to the swimming pool, facilities include a fitness centre, Internet access and spa, which are also appreciated by guests, although the service charge is high. Guests give their assurance that the hotel provides a first-class and good value travel and relaxation experience.

Pros & Cons

Pros Cons
  • Situated in a quiet location, while still providing convenient access to sky train and subway stations as well as other facilities.
  • Guests have to pay for using the fitness centre.
  • Large resort-style swimming pool.
  • Spacious, clean and beautifully-decorated rooms with comprehensive in-room amenities.
  • Tasty breakfast with extensive choice.
  • Attentive and friendly service.
  • Editor’s Visit

    The Windsor Suite is situated some distance away from the tourist traps of Sukhumvit Road, while the various shopping, restaurant and entertainment venues are still within a few minutes walk, as are Asok BTS sky-train and Sukhumvit MRT underground stations. The Windsor Suite Hotel is therefore an interesting option for travellers requiring real peace and quiet. The team invites all readers to join us as we visit the Windsor Suite Hotel to find out why it is popular with so many travellers.

    Getting to the hotel

    Travellers using the BTS sky-train should choose Exit No.6 out of Asok station, and follow the walkway to the Exchange Tower, where there is a stairway leading out of the station. The Windsor Suite Hotel is around 8 to 10 minutes walk from here. The distance from the main road to the hotel is short, not more than 100m.

    In front of the hotel.

    The hotel is conveniently located, opening onto Soi 20 at the front, and Sukhumvit Soi 18 at the rear, a shortcut to the BTS station. If you don’t wish to spend more than 8 minutes walking, try the route we have suggested.

    The Hotel at a Glance

    When you reach the front of the hotel, you will find that it is divided into two buildings. The wing on the left-hand side, which is around 9 storeys high and looks a little older, is the Garden Wing.

    Garden Wing
    Suite Wing

    The prominent building in front is called the Suite Wing and boasts a modern and stylish design which naturally gives rise to comparisons with the other wing. Apart from being used as the central building for the reception of guests, the Suite Wing is also the location of the suite accommodation, as well as various hotel facilities.

    The Lobby

    When we enter the hotel, what surprises us the most is the grand and spacious atrium, large enough to cast our eyes around without hindrance. The ceiling is high, making the lobby seem relaxing and airy. It is almost unnecessary to use lighting in this area, as the walls and the central roof section are made from glass, and an adequate amount of natural sunlight is allowed to shine through. The central square section of the lobby is used as the Lobby Lounge, which is designed to give guests the feeling that they are relaxing among natural surroundings, decorated with sculptures and carvings.

    Lobby Lounge
    Lobby Lounge

    The Garden Wing

    We only have a little time to admire the lobby, as it’s now time to tour the accommodation. The first type of accommodation to visit is the Grand Deluxe rooms, situated in the Garden Wing. Before anything else, we should mention that the ground floor of the Garden Wing building looks significantly different to the exterior since the hotel has been renovated, both in terms of the hotel lobby and the Internet centre. As a result, the interior decor and various facilities look modern and new. In the main, guests who value privacy choose to use services here (Garden Wing), as it’s fairly quiet and not busy.

    Lobby and Business Centre in the Garden wing

    Grande Deluxe room

    The accommodation is located on the 2nd to 9th floors. After visiting the Grande Deluxe Room, we feel that its strong point is its inexpensive price and 32sq.m. area, which seems quite comfortable for guests travelling in groups of two. The room looks a little out-dated and isn’t particularly eye-catching, but guests needn’t worry about damp odours or dust since parquet wooden flooring is used. Although wooden floors do not look as attractive as carpets, they are easy to clean and good for our health, as opposed to carpets which may retain dust. It may be hard to find rooms with wooden flooring in newly-opened or renovated hotels as the cost of wood is currently rising significantly. The rooms look generally very clean.

    Grande Deluxe room
    Grande Deluxe room

    Although the bathroom is not large, the corner position of the hand basin and the shiny glazed floor and wall tiles help to create a more relaxing environment. The bathroom provides a bath and standard amenities.

    Grande Deluxe Bathroom

    The Suite Wing

    Let’s move on to the Suite Wing, which is the real point of interest in terms of accommodation. All rooms are suites, and offer the hotel’s distinctive style of interior decor. We had the opportunity to visit two types of room in the Suite Wing: the Counselor Suite and the Minister Suite. Both types of room are located on the 15th to 30th floors.

    The Counselor Suite

    Let’s begin with the Counselor Suite. The room has an area of 45sq.m., considered very spacious. The bedroom takes up around two thirds of the total area, while the living room is somewhat smaller. Most of the amenities are located in the living room, whether it be the desk, minibar, chairs or sofa-bed, in the event that a room for three is reserved. The room is fitted with a smooth, soft carpet.

    Counselor Suite
    Living area in Counselor Suite
    View from the Counselor Suite
    The bathroom’s design is very luxurious and clean.

    The Minister Suite

    After this, we move on to visit the Minister Suite, which at first glance cannot easily be differentiated from the Counsellor Suite, since the only points that make the Minister Suite superior and more expensive are its 50sq.m. area and the fact that every room is positioned in a corner of the building, providing a 180 degree panorama of the city. Thus, if guests would like a room with a striking city view, we would recommend the Minister Suite.

    Minister Suite
    Living area in Minister Suite
    View from the Minister Suite

    As far as we know, Minister Suites are also available in the Garden Wing. The rooms in the Garden Wing provide parquet wooden flooring, while all those in the Suite Wing are carpeted.

    The Diplomat Suite

    The Diplomat Suite deserves some comment, even though we did not visit this type of room since they were all in use at the time. However, the hotel staff provided us some information regarding its in-room facilities, which are identical to those of the Counsellor Suite, although it offers a slightly smaller area of 40sq.m. The Diplomat Suites are located on the lower floors, from the 3rd to the 10th, whereas rooms on higher floors offer a clearer view of the cityscape. We are unable to comment on the condition inside the room or its interior design, as we have not yet visited this type of room.

    Selection of room type will depend on guests’ budgets and individual preferences, but our personal choice would be the Counselor Suite, since the standard of accommodation is comparable to that of the Minister Suite while being less expensive, and also as good as the Diplomat Suite.

    The swimming pool

    When speaking of the various hotel facilities, we have to admit that they are comprehensive. Therefore, if travellers choose to stay here and would like better value, we would suggest using the hotel facilities, especially on the 14th floor. We especially recommend the swimming pool, and are able to say with authority that it’s unique, especially in terms of its astonishing size, the likes of which would be hard to find in other hotels in the central Sukhumvit area.

    The pool has an eye-catching resort-style design encircled by trees, making you feel as if you are relaxing in a natural environment, yet still offering a beautiful cityscape panorama. Even more extraordinary is that if you swim underwater, you will hear underwater music. Wow, fantastic!

    The swimming pool
    The swimming pool

    On the edge of the pool is a pool bar, constructed in the form of a Thai-style pavilion to cater to guests. The pool bar is an attractive corner of the hotel in which to relax, and the swimming pool’s opening hours are from 7am to 8pm.

    The swimming pool
    There is also quite a large children’s pool tiled exclusively in marble in order to cater to family guests.

    Other Facilities

    Next up are facilities provided for health-lovers, consisting of a three room fitness centre and an aerobic dance room with a trainer to provide close supervision. When guests are tired and sweaty after their work-out, they may use the steam and sauna rooms, which are also located on this floor. I should let you know in advance that guests using the fitness centre must also pay a service charge.

    Fitness Centre and Aerobic Room

    Neva Spa

    On the 12th floor is the Neva Spa, another renowned facility of this hotel. The Neva Spa is large and beautifully-designed. When we walk in, we feel a high level of relaxation and privacy.

    Neva Spa

    Each room is spacious and airy, and not restricted in terms of size. Some of the decorations, receptacles and other items in the rooms illustrate the beauty of latter-day Thai art. Only a few interspersed sections are designed in a modern style, although as a whole, the interior decor is pleasant.

    Neva Spa

    The Restaurant

    The hotel has three restaurants. Firstly, the Golden Palace, a Chinese restaurant located on the 2nd floor, offers a buffet, as well as a la carte and set menus. Then there’s the Youzen, a Japanese restaurant located on the ground floor of the Garden Wing serving a buffet lunch and dinner. If guests reserve a room with buffet breakfast, however, they will dine in the Windsor Café, which is located on the ground floor of the Suite Wing and is a large restaurant seating up to 250 guests, 24 hours a day. We have taken photos of the interior of the Windsor Café, so that you may see it clearly.

    Windsor Cafe

    Of course, the hotel also offers other facilities standard in large hotels, such as the many conference, reception and seminar rooms in a variety of sizes catering to groups of business people and guests. Most of the conference rooms are located on the 10th to 14th floors. They are highly favoured by guests and considered the highlight of the hotel.

    We must bring our visit to the Windsor Suite Hotel to a close; however, we sincerely hope that our review will be beneficial for tourists looking for a place to stay in the heart of Bangkok. Most importantly, we would like to thank the Windsor Suite Hotel and hotel staff for allowing us the opportunity to visit, assisting our tour, and providing much helpful information.
    If we have printed any erroneous information, we apologize in advance.